Resale/Lender Requests


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Welcome to the Information Ordering System

Our goal is to process your resale and lending information as quickly and accurately as possible, and to ensure that you receive the most efficient and responsive service available anywhere in our management area.

In keeping with that high standard, we have recently upgraded our systems to take advantage of the latest electronic processing technologies, and have modified some of our materials to make submitting your request easier than ever before.

Resale Statement of Account Request:

NO UP-FRONT FEES are required (excluding shipping, if applicable). Simply register or log in to an existing account if you have previously registered.

Lender Questionnaires, Documents Only, Refinance, Bank Form or Appraiser Report Requests:

You may pay by credit card, check, or request a third-party payment. Simply register or log in to an existing account if you have previously registered.

Contact FirstService Residential California / WelcomeLink at (888) 679-2500 for questions regarding your order or for technical assistance with this website.

First-Time Sale Requests:

No up-front fees are required for a Blanket Statement of Account (the sale of a new home being sold by a developer to the first homeowner). To request a Blanket Statement, please email the Annexation and Implementation Department at or call (949) 448-6221. Please attach the developments BRE White Report and sequence list.

Have questions regarding your refinance or resale needs?

Email us at


Call us at (888) 679-2500

Fees and Services

List of Services

Sample Documents

Uniform Mortgage Questionnaire

Appraiser Report